Digital Business Transformation (DBT) need to understand what the end customer wants, to design and perform the best "customer experience" -CX- that the organizations can deliver, so Gen "Millennial" & Gen "Z" can choose in the best way which suppliers or vendors they LIKE to work or co work with them.
In reality it is not new BUUUUT has some fine tune differences that enterprises should & MUST learn: ubiquity, timeless -no office hours-, delivery, on line shopping,..... All of these functions have to been adequate in the actual organizations´procedures and sometimes organizations MUST change all of those "business as usual internal customs".
Customer information then is a need to have ON LINE to make the adjustments to serve a business trends or viral requirements, EDGE computing / analysis of BIG Date is a tool that suppliers are requesting more and more.
To achieve this challenge it is needed not only software APPs, but storage, compute and connection in a close distance to avoid a delay, all of them are also required. Here the micro Data Center -mDCs- will pop up maybe in each neighborhood or even in every corner. Those mDCs could be the modular ones or mobile if that information to be analyzed is for an event like Super Bowl or Xmas time or so.
We will see more mDCs to perform EDGE analysis be deploy in urban & suburban areas in the next years.
Or what do you think?
Roberto Sanchez , PE, RCDD, CxA